FAQ

What can I compare before ordering?

The current assortment includes blankets, comforters, duvet covers, pillows, quilt, robes, sheets, towels; each product page lists its available options and relevant item details.

How is delivery time worked out?

After payment authorization, allow 1–2 business days for processing. Carrier transit is then estimated at 4–6 business days after dispatch; see the Shipping Policy for delivery help.

May I return an item that is not faulty?

Yes. Eligible new, unused goods in original condition may be returned for a change of mind or an incorrect choice. Defective goods can also be reported. Request a return or exchange within 30 days after delivery.

What is the mailing process?

Seek approval and the correct address first. The package includes a free prepaid return label; contact us if it is missing. We do not assess a restocking fee.

When is a refund started?

Within 10 days after approval we process or initiate the refund to the original payment method. Posting by the financial institution can take longer.

Where can I ask about payment, tracking or privacy?

Use Contact Us for those questions and for product or return assistance.